TLDR:

Audio and Video Data: We do not store or share your audio and video data with third parties. This data is used solely for emotion analysis to personalize your learning experience and is immediately deleted.

Other Information: Any other information we collect is used exclusively to personalize your learning experience.

DETAILED DATA PRIVACY AND HANDLING POLICY

This Privacy Policy (“Privacy Policy”) applies to your use of our website https://www.kplor.com/ (“Platform”) and product offered through the Platform (hereinafter collectively referred to as “Offerings”) which are owned, controlled and operated by Mindshift Labs Private Limited ("Company" or “Kplor”), a company incorporated under the laws of India, having its principal place of business at #413, 14th C Cross, Pai Layout, Bengaluru - 560016, operating under the brand name Kplor.

For the purposes of these Terms of Use, “we”, “our” and “us” shall mean the Company and “you” and “your”, shall mean a user of the Offerings, whether registered or not (“User”).

This Privacy Policy sets out what data we collect and how and why we use it, when you access the Offerings. You are advised to read the Privacy Policy carefully before accessing any Offerings. To access any Offerings, you are required to accept the terms of this Privacy Policy. By accepting this Privacy Policy, you signify that you have read, understood and agree to be bound by the same. We reserve the right to update or modify this Privacy Policy at any time without prior notice and such changes may be effective immediately. To this end, we request you to go through the Policy every time you access or use the Offerings.

BY ACCEPTING THE TERMS OF THE PRIVACY POLICY, YOU EXPRESSLY CONSENT TO KPLOR'S COLLECTION, RETENTION, ANALYSIS, USE AND DISCLOSURE OF YOUR PERSONAL DATA IN ACCORDANCE THEREOF.

OBJECTIVE & SCOPE

Kplor is committed to protect Users’ privacy and appropriately and responsibly use collected data. By way of this Privacy Policy, we aim to provide you a summary of our privacy practices regarding personal data that we collect and process of/about the User through various sources. The primary focus of this Privacy Policy is on the personal data collected and processed. Depending on the purposes of processing and your relationship with us as a data subject, we may provide additional customized privacy policies.

This Privacy Policy covers the categories of personal data collected, how we use or process such data, who are the recipients of such data, and your associated rights under applicable laws.

PERSONAL INFORMATION WE COLLECT

“Personal Information” shall mean the information which identifies a User i.e., first and last name, identification number, email address, age, gender, location, photograph and/or phone number provided at the time of registration or any time thereafter on the Platform.

We request you to not provide Kplor with any Personal Information unless specifically requested by us. In the event you share with Kplor any Personal Information without us having specifically requested for the same, then we bear no liability in respect of such Personal Information provided by you.

We only collect information about you if we have a reason to do so — for example, to provide our Services on the Platform, to communicate with you, or to make our Services better.

INFORMATION WE COLLECT FROM YOU:

Basic account information: In order to access certain features of the Platform, you will need to create an account and register with us. We ask for basic information which may include your name, an email address, your university/college name, and password, along with a username and phone/mobile number.

We may also automatically receive, collect, store and process certain anonymous data sourced by your usage of the Offerings, such as standard usage logs, through the web server, cookies, standard web log data, traffic to and from our Offerings, tracking within the same, and any other available data from:

  • an IP address, assigned to the Device (as defined below) used by the User;

  • type of browser used by the User;

  • the domain server through which the User accesses the Offerings and the functions and features therein;

  • queries, comments, or feedback as submitted by the User, including any correspondence you have made with us; and

  • the type/model/make of device used by the User (“Device”)..

In order to enhance our ability to provide a valuable experience to the Users while accessing/using the Offerings, we may seek and receive one time or continuous access to:

  • Camera access to scan and analyze facial expressions

  • Microphone access to interact with the user

    It is further clarified that we do not sell your data to any third party under any circumstance as the purpose of collecting data under this Privacy Policy is to deliver/enhance a quality User experience or improve our Offerings in a manner we deem fit and necessary.

    We do not store or share your audio and video data with third parties. This data is used solely for emotion analysis to personalize your learning experience and is immediately deleted.

    Any other collected information is used exclusively to personalize your learning experience.

BASIS FOR COLLECTION:

We collect and process your Personal Information based on the following legal parameters depending upon the nature of Personal Information and the purposes for which it is processed:

Consent: We rely on your consent to process your Personal Information in certain situations. If we require your consent to collect and process certain Personal Information, as per the requirements under the applicable Data Protection Laws, your consent is sought at the time of collection of your Personal Information and such processing will be performed where consent is secured.

Compliance with a legal obligation: Your Personal Information may be processed by us, to the extent that such processing is necessary to comply with a legal obligation.

WHY DO WE PROCESS YOUR DATA?

  • To provide Services on our Platform, We use your information as collected by us to allow you to access the Platform and the Services offered therein, including without limitation to set-up and maintain your account and provide a meaningful user experience, better usability, troubleshooting and maintenance of our Offerings;

  • to develop new products, user experience, services and improve our existing Offerings and such other aspects we deem necessary;

  • for compliance and undertaking of the purchase orders/contract for our products, items or services;

  • to understand when and which parts of our Offerings are most visited and its frequency;

  • to identify a User

  • to communicate special offers and general information about our products, services and events which we may offer that may be similar to those that you have already purchased or enquired about; including contacting and responding to queries or requests and such other communication as may be required, unless the User has opted not to receive such communication/data;

  • to offer tailored content based on Users’ preferences;

  • to enhance and optimize our company operations, systems, security and processes;

  • to enable marketing and sales related communications and related purposes;

  • to protect and defend the rights or property of Kplor;

  • to protect the personal safety of Users of our Offerings and/or the general public;

  • to protect against or defend any legal liability

YOUR RIGHTS

This Privacy Policy is governed by your rights as per applicable law within the territory from where you access our Offerings.

  1. Right to Confirmation and Access: You have the right to get confirmation and access to your Personal Information that is with us along with other supporting information.

  2. Right to Correction: You have the right to ask us to rectify your Personal Information that is with us that you think is inaccurate. You also have the right to ask us to update your Personal Information that you think is incomplete or out-of-date.

We take reasonable steps to ensure that User data is available only for so long as is necessary for the purpose for which it is processed, or longer, if required under any applicable law, subject to appropriate safeguards. Please note that we ensure that all data collected and stored is de-identified. Furthermore, you explicitly consent and agree that we will be entitled to use such de-identified data or data freely, without any restrictions other than those set out under applicable law.

‍DATA SECURITY

  • We shall use generally accepted industry standards to protect the User data submitted to us, both during transmission and upon receipt. However, please be advised that, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, even though we strive to use commercially acceptable means to protect User data, we cannot guarantee its absolute security and your use of our Offerings is at your sole risk and discretion. We also cannot warrant that such User data may not be misused in the event our safeguards and protocols are breached maliciously. Further, we are not liable to, nor can we fully control the actions of other users with whom you may choose to share your data.

  • The collection, usage, and sharing of User data by us shall be in compliance with applicable laws.

  • If any security breach comes to our knowledge, then we may take all steps required to protect misuse of such data and may attempt to notify you electronically so that you can take the appropriate steps.

LEGAL DISCLOSURE:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

CONTACT INFORMATION:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@kplor.com.

Mindshift Labs Private Limited

Privacy Policy


Updated on: 29th May, 2025